Following several competitive quotes I selected Steven, because he had relevant experience and could demonstrate the quality of his work with supporting documentation. He showed genuine interest and passion for the job and came to the property twice to ensure the scope of work was well understood. During the installation, he came to the house when he had promised, worked diligently for 2 days and cleaned the worksite spotless upon completion of the job. Apart from all of the above, he came across as a kind and pleasant individual – a good representative and advertisment for his craft.